Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 6
- Contract
- Fixed term: 12 months (Secondment only for current NHS Employees. End date of 00/00/0000)
- Hours
- Full time
- Job share
- Flexible working
- Job ref
- Transformation
- Employer
- NHS England
- Employer type
- NHS
- Site
- Wellington Place, Leeds or Wellington House, London
- Town
- Leeds / London
- Salary
- £37,338 - £44,962 per annum (Exclusive of HCAS)
- Salary period
- Yearly
- Closing
- 11/08/2025 23:59
Employer heading
Principal and Business Operational Delivery Administrator
NHS AfC: Band 6
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
The Workforce Recruitment and Sourcing & Workforce Resource Management teams sit within the Business Operations function for the Data and Analytics Directorate and work collaboratively to serve all services, programmes, and functions in the directorate.
The teams undertake tactical, operational, and strategic activities needed to attract, recruit, retain, develop, and deploy the people and skills required, based on existing and predicted demand.
Underpinning this is the work of the Management Information & Establishment Control workstream, providing clear, accurate, and timely workforce management information and data.
The workforce data is collected from multiple data sets and systems, then organised and linked to offer valuable insights for different teams. The management information covers all types of resources and is used by a range of audiences for tactical problem-solving, operational efficiency, and strategic workforce planning.
The team are now looking for an experienced Business & Operational professional to support the development, maintenance and improvement of workforce data and management information to support governance and informed decision making for a wide range of stakeholders.
Main duties of the job
The Principal Business & Operational Delivery Administrator will support both Workforce Recruitment and Sourcing & Workforce Resource Management teams and will:
- Ensure that management information tasks and activities are planned, managed, and delivered effectively to meet the needs of a range of stakeholders.
- Maintain constructive relationships with a broad range of stakeholders (both providers and users of data) ensuring a clear understanding of their requirements.
- Consider and support the development of data assets, including the best method of delivery to improve access and timeliness of Workforce Management Information.
- Consider improved workable solutions to ensure accurate, timely and quality management information in response to emerging business need.
- Consider the business processes, systems and tools that can be used to ensure data flows between management information data assets.
- Present analysis in a range of formats to support intelligent decision making by a variety of stakeholders.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
If you are successful at interview, we will run an Inter Authority Transfer (IAT) in the Electronic Staff Record system (ESR). This transfer gathers valuable information from a previous or current NHS employer to support the onboarding process, including; statutory and mandatory competency status, Continuous Service Dates (CSD), and annual leave entitlement. You will have the opportunity throughout the recruitment process to inform us if you do not consent.
Detailed job description and main responsibilities
Please see the attached Job Description & Assignment Brief for further information about the role.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
You can find further details about the job, in the attached Job Description and other supporting documents.
Please note that the reason for the fixed term of this contract is Maternity leave.
Person specification
Experience
Essential criteria
- Experience in communications and stakeholder management.
- Experience of providing business support to senior managers and managing relationships between senior professionals. Skills
Skills
Essential criteria
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend an appropriate course of action to address the issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
Qualifications
Essential criteria
- Educated to a degree level or equivalent level of experience of working at a similar level in specialist area.
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ava-Mai Cuciurean
- Job title
- Principal BOD Manager
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